About 3D Figurines

Q: How do I take care of my figurine?

A: Your figurine should be away from water, direct sunlight and high temperatures. These elements may cause color fading.

Q: Are the figurines fragile?

A: The figurines, especially thin parts, can break if they fall. It is best to make sure they are in a location where they will not be knocked over easily.

Q: What material are the figurines made of?

A: Full-color sandstone. The figurine is made by printing the gypsum-based powder with colored ink, layer by layer. After printing, a thin coating of protective glue is applied on the outer surface to ensure durability.

3D Photography

Q: What is 3D Photography?

A: To create a 3D photograph we use our proprietary multi-camera system to capture 94 images of you at once. This provides a 360 view, making it 3D. Those photographs are then compiled into a 3D model, which we use for 3D printing.

Q: How long is the 3D Photoshoot?

A: It only takes one second for our 94 camera system to capture your 360 view. In order to make sure every customer has a great photo to print, sessions are scheduled for 20 minutes approx. You’ll be able to pick your favorite photo for printing!

Q: What if my pet won’t stand still?

A: Since it only takes one second, we can easily get a picture of your beloved pet, even if they are moving a little.

Q: Can I send you a picture to make my figurine instead?

A: No, you must visit the studio so we can capture a 360 view of you--all the information needed for a life-like photo figurine. Each stunningly delicate figurine heavily relies on the elaborate details captured from our 360 multi-camera system. Without those details, your photo figurine wouldn’t be rendered correctly or accurately.

Q: What if the 3D Photoshoot is a surprise for someone?

A: Let us know by emailing us and we’d love to help. Otherwise, you can purchase gift cards from 3D Bean to surprise your friends.

Ordering and Delivery

Q: How long does it take to print a photo figurine?

A: It usually takes 3 to 4 weeks for your photo figurines to be ready for pick-up or shipment.

Q: Do you offer expedited services?

A: No, we currently don’t. We take the time to carefully 3D print and touch up your photo figurine so it is beyond what you would expect.

Q: Can I order additional copies of my figurine?

A: Yes. You can order reprints at a discount price. Please email us the order information and we’ll get it ready for you.